I’m Victoria
Senior Product Design Leader optimizing digital tools and Saas products since 2014.
Currently
Senior Product Designer @ Homes.com
Toast | 2022-2023
Capital One | 2019-2022
CARFAX | 2018-2019
mHelpDesk | 2017-2018
Industries
B2B: Tools & Saas
Improving products that enhance productivity and efficiency for businesses and employees.
Investing & Banking
Streamlining digital tools and web properties that facilitate investment portfolio management and education.
eCommerce
Optimized online shopping experience, focusing on reducing friction and improving conversion.
Travel & Rewards
Improving travel booking and loyalty rewards, focusing on improving user experience and engagement.
Skills
Product/UX Design
Discovery
Strategy
User Reserach
Mentorship
Design Thinking
Workshops
Usability
Journey Mapping
Optimization
A/B Testing
0-1 MVPs
Multi-Channel
Saas
Digital Tools
B2B
About Me
Driven to make the digital world better.
I’m enthusiastic about bringing holistic experiences to technology and make it more human. As a constant collaborator, and sometimes contrarian, my design mind never stops trying to improve our html-coded world.
Mentorship
Achievements
Creative dabbling, Reading, Gardening, Photography, Travel, Sudoku, Hiking
Fast Company’s Honorable Mention
Innovation by Design Award
UX Advisor
VCU Center on Society and Health
UX Judge
CARFAX Hackathon
Tiger Team
mHelpDesk
Final Project Guest
VCU Communication Arts
UX Mentor
ADPlist.org
UX Mentor
AIGA DC Shine
Hobbies
